Not alright right now? You don’t have to explain it well.

you don’t have to explain it well.

Text SHOUT to 85258

Free, 24 hours, any age, and it won’t show on the phone bill. If talking out loud is too much, start here. Text SHOUT

Samaritans — 116 123

Free, 24 hours, any age, any phone, no credit needed. Someone will answer. Call 116 123

NHS 111, then option 2

The NHS urgent mental health line. Any age, 24 hours, and you can ring it about someone else. Call 111

CALM — 0800 58 58 58

Free, 5pm to midnight, every day. For anyone over 18. Live chat too. Call 0800 58 58 58 · CALM live chat

Under 19?

Childline — free, and it won’t show on the phone bill. Call 0800 1111, 24 hours. Chat online at childline.org.uk.

Under 35, or worried about someone who is?

Papyrus HOPELINE247 — 24 hours. Call 0300 102 2470, or text HOPE to 88247.

In Scotland, Wales or Northern Ireland

Scotland: Breathing Space, 0800 83 85 87. Wales: C.A.L.L., 0800 132 737. Northern Ireland: Lifeline, 0808 808 8000.

Deaf or hard of hearing?

999 BSL gives you an interpreter for emergencies, free, 24 hours. 999bsl.co.uk

If someone is in immediate danger, ring 999.

You don’t need the right words. You don’t need a reason that sounds serious enough.

Worried about someone else? Samaritans, CALM and HOPELINE247 will all talk to you about them.

Text SHOUT Ring Samaritans Call 111
isjamesok?

contact

who to email, and why.

Three inboxes, each for a different thing. Email the right one and you’ll get a faster answer — email the wrong one and we’ll just forward it, so it’s not the end of the world either way.

general

hello@isjamesok.org. Funding, teaching, working with us, a correction, a data request, or anything you’re not sure fits the two below. Start here if in doubt.

press

press@isjamesok.org. Journalists on deadline — put “deadline” and the time in the subject line. The press page already has the numbers, sources and boilerplate written up.

safeguarding

safeguarding@isjamesok.org. A concern about how this site, its content, or someone involved with it might affect someone’s safety. This is not a crisis line — see the panel at the top of this page for that. What’s in place, and what isn’t →